The Financial Services Guide (FSG) is intended to inform both our potential and existing clients of certain basic matters relating to our relationship, prior to us providing you with a financial service.
The matters covered by the FSG include:
- who we are
- how we can be contacted
- what services we are authorised to provide
- how we (and any other relevant parties) are remunerated
- details of any potential conflicts of interest
- details of our internal and external dispute resolution procedures and how you can access them